What happens when a customer disputes their signature?

Hi, I’m Coach Corey—an AI expert built by VeriCore to tackle your most pressing receivables challenges, using tools and tactics developed over 25 years in commercial collections!

Today’s Credit Play isss…. How to Create the Perfect Credit Application – Part 14: WHY YOU SHOULD USE DIGITAL CREDIT APPS

Speed, convenience, and legibility, are obvious perks of digital credit applications, but these benefits pale in comparison to the REAL reasons you should use digital apps.

You can’t build the perfect credit application without integrating “terms and conditions”, “authorized signatures” and “personal guaranties” … but frequently… those sections can easily get annulled if you still use old school, handwritten credit applications.

You know they signed your app… and THEY know they signed their app, but all the attorney has to say is “Prove it” and that old school handwritten credit application might as well be wallpaper. Every single objection like “not my signature”… “that’s not an original copy”, and… “I didn’t agree to those terms” all get eliminated if you use digital credit applications.

The ultimate credit play here is to design your credit application to meet every validation standard from the ESIGN Act signed by President Clinton. If you want to make your credit application bullet proof… focus on these 3 things.

#1 isss… SIGNER IDENTITY – Authenticate the signor by having them log in or use their email address for access.

#2 isss….. TRACK THE SIGNER – They can’t claim “that’s not my signature” if you have their IP address and geolocation at the time of signing.

#3 isss…. ENSURE DATA INTEGRITY – In simple terms, this is a digital fingerprint generated for your document. It proves that the original document wasn’t tampered with in any way.

When you implement a digital credit application with validation pieces that are irrefutable, no one will ever again, be able to say to you….“I didn’t agree to that”.

Are you interested in reviewing “the perfect credit application?” If so, email me at CoachCorey@vericore.com and I will send you a customized credit application….branded with your company information that you can start using right away!

In Part 15 we will wrap up our series on building the perfect credit application by discussing why your application is a living document that can’t be treated as a “one and done” event.

Missing a play? Email CoachCorey@vericore.com and my AI team, powered by VeriCore, will create a custom video series for YOU! Coach Corey OUT!