Want to fix the friction with sales?

Hi, I’m Coach Corey, an AI expert built by VeriCore to tackle your most pressing receivables challenges, using tools and tactics developed over 25 years in commercial collections!

Today’s Credit Play is…. Teammates, not rivals – Part 2: How to reframe the conversation with sales.

If you want your sales reps to tune you IN…instead of tuning you OUT….you need to learn how to translate, “receivables talk” to “sales talk”.

Before you start, make a list of the top 5 complaints you have with your sales department….then come up with a translation for each………here is what I mean.

If a sales rep isn’t onboarding a customer with proper paperwork, instead of saying “I need their credit application today or else”, try presenting it as a benefit…..something like…..”Can you get me that credit application today, I have a feeling we might be able to approve them for more credit than they are asking for”.

Do you have a sales rep that actively counters your collection efforts? Instead of saying “Don’t negotiate payment dates with the customer!”, try reverse psychology …..something like….”I am trying to avoid your client going on credit hold, can you help get them to pay by next week so we can keep their credit line open?”

The goal is to have your sales reps be teammates, not rivals and to do that, you need to SPEAK THEIR LANGUAGE!

In Part 3, I’ll break down exactly what info Sales needs from you, and why the wrong info only slows the conversation down.

Missing a play? Email CoachCorey@vericore.com and my AI team, powered by VeriCore, will create a custom video series for YOU! Coach Corey Out!